Frequently Asked Questions
Everything you need to know about our premium oak furniture and delivery services.
Is your furniture made from 100% solid oak?
Yes, all our primary collections are crafted from 100% solid oak. We do not use veneers or particle board in our structural frames, ensuring maximum durability and a natural aesthetic.
How long does shipping take for large furniture items?
Standard delivery typically takes 7-14 business days. Once your order is processed, our specialized furniture courier will contact you to schedule a convenient delivery window.
Do you offer white-glove delivery and assembly?
We offer a White-Glove service for an additional fee, which includes room-of-choice delivery, professional assembly by our team, and the removal of all packaging materials.
What is your return policy for home decor and furniture?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it in its original condition. Please note that return shipping fees may apply for large furniture items.
How should I maintain and care for my oak furniture?
To preserve the wood, we recommend using a high-quality furniture wax every 6 months. Avoid placing items in direct sunlight or near heat sources to prevent cracking or warping.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through our partners for qualifying purchases.